Loan Servicing Software - Payment Tracking - Loan Management - Moneylender Professional
Moneylender Professional - Loan Servicing Software

Support for Moneylender Professional

Loan Servicing Software

Online Documentation

Moneylender 3 User's Guide         Moneylender 2 User's Guide

Please do not hesitate to contact us for assistance with the software, to report a problem, or for more information prior to purchasing. All support before and after purchase is free of charge.

Email Support

Our support email address is checked several times daily.

Phone Support

+1 (844) 845-4567 (toll free)
+1 (585) 454-9128 (direct line)
Press 2 at the prompt.

Telephone support is available Monday, Wednesday, Thursday, and Friday from 8:30AM to 6PM EST
and on Tuesday from 8:30AM to 4:00PM
Feel free to try calling at other times. If someone's here, we'll be happy to help regardless of the time of day.

Remote Support on Your Computer

When we provide support on your computer, we use AeroAdmin remote support software. Click here to download the AeroAdmin client that will allow us to securely connect to your computer:
AeroAdmin - Remote Desktop SoftwareAeroAdmin - Remote Desktop Software
Be sure to call us first, so we can talk while we work through the problem together on your computer.
After clicking the link, run the downloaded file to get connected.

We are here to help. If you have a question about how to use the software, please contact us. Emails to our support account receive the highest priority, and we will respond within 24 hours during the work week. If you suspect your emails are not coming through, use the small contact form on to submit an email directly to our mail server.

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Loan Servicing Software / Manage Your Loans with Moneylender Professional