Moneylender Forums

A customer who's payment is due on the 15th and is current wanted to make this month's payment and next month's payment. They said they did not want it going to principal only, they specified it for two payments. When we entered the total of the two payments in the ML payment screen as usual the mai...

The ProgramData folder is hidden, but if you type it into the address (or show hidden folders) you’ll see it there. If this is on a server, then the chances are that the user that logged into the server and started Moneylender doesn’t have read/write permission to this folder/file for some reason. O...

See the error message below received when opening Moneylender yesterday morning on our network server. According to the message you received a notice already, any idea what is wrong? The directory C:\ProgramData… doesn’t exist. The other workstations can open the program in single user mode. mlp_acc...

I opened Moneylender and the payments I got through AutoPay aren’t there. Why not? In most cases, this is because the AutoPay synchronization happens two minutes after the portfolio opens. Upon opening the main window loads, so Moneylender waits before doing anything to give that a little time to c...

AutoPay normally collects the borrowers bank account and authorization directly from the borrower electronically. There is an option in Moneylender to input the borrower's bank account yourself. If you use this option, you need to keep the borrower's signed authorization to do ACH transactions on fi...

You create a loan and add some payments. The first one or more payments on the loan are applied entirely to interest and no principal. What's happening? It's usually one of two things… In the Loan Wizard, you have the choice to have interest on the payment schedule (like most mortgages and car loan...

The value for this column is the closest thing to a due date to which a payment is applied. If you see a date more than once in this column, it means the first payment with this date wasn't enough to advance the loan to the next due date. Subsequent payments with this due date were required to finis...

Save the attached file to your computer. In Moneylender click Servicing > Manage Templates > Import (arrow towards disk) button > Change Source > browse to where you save the attached file > choose the file > check the box for Payment Receipt > Import Checked. Select a loan and print this template t...

You have a few ways to handle this. Make sure "lenient late fees" is turned on. There’s a setting in Portfolio > Portfolio Settings > General tab > “Small outstanding amounts don’t trigger late fees.”. When this is checked, if the amount due at the end of the grace period is ¼ of the regular payment...

Loans have “three” due dates in Moneylender to enable it to always know what date we’re currently billing for... Current Due Date – driven forward by the advancement of time. There’s a setting in Portfolio > Portfolio Settings > Numbers tab > “Statements and main window use amount due from X days in...