Search found 55 matches

by wtech_josh
Wed Jul 08, 2020 1:49 pm
Forum: Configuring Loans
Topic: Adding payment to cover future due dates...
Replies: 1
Views: 1407

Re: Adding payment to cover future due dates...

There’s a button on the Payments tab with three money stacks . This button is to split a payment against future due dates. Click that, enter the payment amount, and it’ll show you how it plans to divide and record the funds. It’ll create multiple payment records for you. The logic it follows is to p...
by wtech_josh
Wed Jul 08, 2020 1:46 pm
Forum: Configuring Loans
Topic: Adding payment to cover future due dates...
Replies: 1
Views: 1407

Adding payment to cover future due dates...

A customer who's payment is due on the 15th and is current wanted to make this month's payment and next month's payment. They said they did not want it going to principal only, they specified it for two payments. When we entered the total of the two payments in the ML payment screen as usual the mai...
by wtech_josh
Wed Jul 08, 2020 1:44 pm
Forum: Installation / Portfolio Setup
Topic: Access to the path 'C:\ProgramData\Whitman Technological\Moneylender Professional\settings300.txt' is denied.
Replies: 1
Views: 1491

Re: Access to the path 'C:\ProgramData\Whitman Technological\Moneylender Professional\settings300.txt' is denied.

The ProgramData folder is hidden, but if you type it into the address (or show hidden folders) you’ll see it there. If this is on a server, then the chances are that the user that logged into the server and started Moneylender doesn’t have read/write permission to this folder/file for some reason. O...
by wtech_josh
Wed Jul 08, 2020 1:40 pm
Forum: Installation / Portfolio Setup
Topic: Access to the path 'C:\ProgramData\Whitman Technological\Moneylender Professional\settings300.txt' is denied.
Replies: 1
Views: 1491

Access to the path 'C:\ProgramData\Whitman Technological\Moneylender Professional\settings300.txt' is denied.

See the error message below received when opening Moneylender yesterday morning on our network server. According to the message you received a notice already, any idea what is wrong? The directory C:\ProgramData… doesn’t exist. The other workstations can open the program in single user mode. mlp_acc...
by wtech_josh
Wed Apr 15, 2020 4:02 pm
Forum: AutoPay Service
Topic: Where are the AutoPay payments? I don't see them on the Payments tab.
Replies: 0
Views: 5687

Where are the AutoPay payments? I don't see them on the Payments tab.

I opened Moneylender and the payments I got through AutoPay aren’t there. Why not? In most cases, this is because the AutoPay synchronization happens two minutes after the portfolio opens. Upon opening the main window loads, so Moneylender waits before doing anything to give that a little time to c...
by wtech_josh
Tue Apr 07, 2020 4:47 pm
Forum: AutoPay Service
Topic: Agreement text for AutoPay bank override.
Replies: 0
Views: 4383

Agreement text for AutoPay bank override.

AutoPay normally collects the borrowers bank account and authorization directly from the borrower electronically. There is an option in Moneylender to input the borrower's bank account yourself. If you use this option, you need to keep the borrower's signed authorization to do ACH transactions on fi...
by wtech_josh
Fri Apr 03, 2020 3:02 pm
Forum: Management and Financials
Topic: The first payment is applying entirely toward interest!
Replies: 0
Views: 6151

The first payment is applying entirely toward interest!

You create a loan and add some payments. The first one or more payments on the loan are applied entirely to interest and no principal. What's happening? It's usually one of two things… In the Loan Wizard, you have the choice to have interest on the payment schedule (like most mortgages and car loan...
by wtech_josh
Mon Mar 23, 2020 11:57 pm
Forum: Management and Financials
Topic: Oldest Due Date on Payment Reports missing dates / same date more than once
Replies: 0
Views: 5301

Oldest Due Date on Payment Reports missing dates / same date more than once

The value for this column is the closest thing to a due date to which a payment is applied. If you see a date more than once in this column, it means the first payment with this date wasn't enough to advance the loan to the next due date. Subsequent payments with this due date were required to finis...
by wtech_josh
Thu Mar 19, 2020 10:06 pm
Forum: Statements and Servicing
Topic: Payment Receipt template
Replies: 0
Views: 5699

Payment Receipt template

Save the attached file to your computer. In Moneylender click Servicing > Manage Templates > Import (arrow towards disk) button > Change Source > browse to where you save the attached file > choose the file > check the box for Payment Receipt > Import Checked. Select a loan and print this template t...
by wtech_josh
Fri Feb 28, 2020 4:22 pm
Forum: Management and Financials
Topic: An unpaid late fee is causing unwanted late fees for subsequent due dates...
Replies: 0
Views: 6591

An unpaid late fee is causing unwanted late fees for subsequent due dates...

You have a few ways to handle this. Make sure "lenient late fees" is turned on. There’s a setting in Portfolio > Portfolio Settings > General tab > “Small outstanding amounts don’t trigger late fees.”. When this is checked, if the amount due at the end of the grace period is ¼ of the regul...