Credit when closing a loan, payoff quote with closing fees
Posted: Wed Jul 08, 2020 1:56 pm
When I use Pay-Off calculator I add closing costs and a total is printed on a letter that I mail. See attached as example.
Today I received the $903.73 and posted the payment using the drop down “Final Payment”
Then I go to close account and I get the message that the Borrower has paid more and has a credit of $387.86
Please advise at your convenience.
Today I received the $903.73 and posted the payment using the drop down “Final Payment”
Then I go to close account and I get the message that the Borrower has paid more and has a credit of $387.86
Please advise at your convenience.