Adding payment to cover future due dates...
Posted: Wed Jul 08, 2020 1:46 pm
A customer who's payment is due on the 15th and is current wanted to make this month's payment and next month's payment. They said they did not want it going to principal only, they specified it for two payments. When we entered the total of the two payments in the ML payment screen as usual the main screen afterwards would say next payment due on August 15th. So I tried entering two different payments to see if it would show different on the main screen and again it said next payment due August 15th. I thought that ML would figure out automatically that the overage would simply go to the next month being that the account is current. What is the proper way to enter 2 months of payments in this situation?