Search found 57 matches

by wtech_josh
Wed Dec 11, 2019 10:07 pm
Forum: Installation / Portfolio Setup
Topic: Merge two portfolios together?
Replies: 0
Views: 8376

Merge two portfolios together?

If you have loans in more than one portfolio, and you want them merged together so all your loans are in the same portfolio: Open one portfolio > select all the loans (click a loan and press Ctrl-A) > Tools > Copy Selected Loans to a Different Portfolio > Choose the other portfolio file. Moneylender...
by wtech_josh
Wed Dec 11, 2019 8:57 pm
Forum: Bankruptcy
Topic: Stopping interest and fees from accruing in bankruptcy protection
Replies: 0
Views: 6279

Stopping interest and fees from accruing in bankruptcy protection

Do two things to the loan: set the interest rate to zero when the protection took effect, and expire the late fees before the protection kicks in. Select the loan > Settings tab > Interest section > click the New (plus) button > set the rate to 0% and the effective date to when the protection kicks ...
by wtech_josh
Wed Dec 11, 2019 8:21 pm
Forum: End of Loan
Topic: How can I keep track of loans that are maturing?
Replies: 0
Views: 8099

How can I keep track of loans that are maturing?

There are a couple tricks you can use to make it easy to keep track of loans that are maturing soon: The red exclamation-triangles along the left side of the list of loans will light up when loans are getting close to maturity. Hover or click them to see a message about the exact date of maturity. Y...
by wtech_josh
Wed Dec 11, 2019 4:29 pm
Forum: End of Loan
Topic: Sending a Loan to Collections
Replies: 0
Views: 5977

Sending a Loan to Collections

My personal favorite way of sending a loan to collections is to charge-off the loan and then consider all payments through collections as profit. First, use the Payoff Calculator to generate a payoff quote. Send that amount to collections - that's what the borrower is supposed to pay you at the time...
by wtech_josh
Wed Dec 11, 2019 4:18 pm
Forum: AutoPay Service
Topic: What happens to recurring payments at the end of a loan?
Replies: 0
Views: 6713

What happens to recurring payments at the end of a loan?

In AutoPay, if a loan is closed in Moneylender, it will stop generating recurring payments. If a payment is scheduled within 7 days at the time the loan is marked closed, you will probably need to go to the AutoPay settings on the loan and cancel that payment. If a borrower chose the recurring payme...
by wtech_josh
Wed Dec 11, 2019 4:14 pm
Forum: AutoPay Service
Topic: What's the link to give to my borrowers?
Replies: 0
Views: 6167

What's the link to give to my borrowers?

https://whitman.tech/payments is the link to the AutoPay login. When you enroll a loan, the server will email the link with an invite code to the borrower. Without the invite code, the borrower won't be able to sign up for AutoPay, even if they go to the link above. Make sure you've enabled AutoPay...
by wtech_josh
Wed Dec 11, 2019 4:09 pm
Forum: Management and Financials
Topic: Loan suddenly shows the amount due as the full balance.
Replies: 0
Views: 6843

Loan suddenly shows the amount due as the full balance.

If your loan is suddenly showing the full balance as the amount due, check that you didn't accidentally try to record a payment on the Settings tab instead of the Payments tab. The Settings tab usually only has one entry in the payment section - a setting like the borrower pays "$500 monthly fo...