Moneylender Forums

My personal favorite way of sending a loan to collections is to charge-off the loan and then consider all payments through collections as profit. First, use the Payoff Calculator to generate a payoff quote. Send that amount to collections - that's what the borrower is supposed to pay you at the time...

In AutoPay, if a loan is closed in Moneylender, it will stop generating recurring payments. If a payment is scheduled within 7 days at the time the loan is marked closed, you will probably need to go to the AutoPay settings on the loan and cancel that payment. If a borrower chose the recurring payme...

https://whitman.tech/payments is the link to the AutoPay login. When you enroll a loan, the server will email the link with an invite code to the borrower. Without the invite code, the borrower won't be able to sign up for AutoPay, even if they go to the link above. Make sure you've enabled AutoPay...

If your loan is suddenly showing the full balance as the amount due, check that you didn't accidentally try to record a payment on the Settings tab instead of the Payments tab. The Settings tab usually only has one entry in the payment section - a setting like the borrower pays "$500 monthly for 180...